To cancel your services, please call us and we will be able to assist.
- All cancellations are done on the 1st of each month.
- All equipment must be returned to our office in Dawson Creek by the cancellation date or the account will continue to be billed.
Rural Wireless Equipment
- All radio equipment mounted to the home or other structures
- POEs and power adapters for all radios
- WiFi Routers and power adapters
- Any additional equipment that was installed for a Split Connection or custom installation.
- Ethernet cable and satellite arms do not need to be returned
Urban Internet Equipment
- Cable modem and power adaptor
- WiFi Routers and power adapters
- Any and all radio equipment that was installed, including radios, POEs, related power adaptors, etc.